All of our products are the highest quality, and everybody loves them, but just in case, here is our return and warranty policy:
We want everyone to love the gifts they get from TheAnniversary.Co. If your partner isn't 100% satisfied with your gift, just ship it back to us in unused condition within 14 days and we will refund you fully or provide credit for another gift.
Don't wait till the last minute! Customs and weather can delay gifts, so we cannot guarantee times for our standard first class shipping. Those who select priority shipping will get a refund of their shipping charge if it does not arrive in the scheduled timeframe. Please keep in mind that most of our products ship the next business day, so add one day to your shipping schedule.
We don't want anyone to have a defective product, and we inspect our goods carefully. However, if there is a defect, just ship it back within 30 days and we will provide a new product, or a full refund, at your choice.
Please keep in mind that many of our products are made from natural products such as wood and leather, and that each item will have unique characteristics. Natural variations are to be expected and are not exchangeable.